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A Happy Zappos Customer Says:

"Best online service ever!!! I had gone to 8 stores to look for these sneakers for my daughter's 9th birthday, with no success. I finally decided to go online and search for it. Several sites popped up. I went to a few sites to compare prices and finally landed Zappos.com. I am so glad I did. The free shipping was great and brought my cost below the other sites' costs for the same item. However, after placing my order, within a few hours I got an email notifying me that my shipment would be sent in 24 hours. I had planned to present my daughter with this gift at her party on Saturday, however, her birthday was next day. Can you believe it! We received the sneakers within 24 hours of ordering it, on her birthday. This was the best service I've received online or in person for that matter. Thank you Zappos.com, I can't stop talking about how great you are."

Doris M, Oct 20, 2008

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