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A Happy Zappos Customer Says:

"I just wanted to say thank you so much for the great customer service that you provided. I had been trying to think of something to get my husband when we had our baby. Of course, 2 days before I was scheduled to be induced I thought of what I wanted. I called and ordered 2 pairs of red Chuck Taylors, one for my husband and one for my baby. My husband is a lifetime wearer of Chucks so this was very special to him. I received the shoes the day I had the baby and was able to give my husband his gift. I was able to write a note about how our baby would someday follow in his footsteps...it was very special. He loved it! I am so appreciative of how your staff treated me. They were so kind and helpful. I attached a picture of my husband and my baby in their shoes but it wasn't able to come through. I will continue to order from you knowing the great service I'll receive. Thanks again for making the birth of our first baby even more special!!! "

Heather M., Apr 11, 2007

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