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A Happy Zappos Customer Says:

"I am a 53 year old sales professional in Oregon. Last night about 10:00pm I placed an order from your company to purchase some shoes I really liked. When I got home from work at 4:50pm the very next day, my shoes were setting on my door step. WOW and more WOW. I have never in my life had such service. Just AWESOME! I hope this message gets to everyone in the organization. Bravo… Whatever you guys are doing, keep it up! Incredible! You have one heck of a business model! Thank you everyone! Great day to you, "

Larry S., May 17, 2008

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