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A Happy Zappos Customer Says:

"Dear Zappos Team, I just wanted you to know that I received my shipping notice and how great I think it is that you have upgraded my shipping at no additional cost. I frequently make internet purchases and often receive my orders several weeks past when I placed the order, or even at times several days/weeks late. I have never experienced that with you all! Additionally, I want you to know that I do suggest your website and company to all of my friends, as I am-as my husband calls me-a shoe addict! I always check your site first when I am purchasing shoes on the internet. I also wanted to let you know that I am a little jealous. Ok, maybe greatly jealous, after watching the Dateline clip about your corporation which is on your website. I wish I lived in Kentucky or Las Vegas- I would apply to work there in a heartbeat! It looks like you have a great work culture and that everyone has FUN at WORK! Novel idea! It seems like Tony, your CEO truly understands and has built a phenomenal and unique company. Great job and of course, I will continue to shop with you all and recommend your site to my friends! "

Kara D., Feb 13, 2009

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