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A Happy Zappos Customer Says:

"OK friends, most of you know that I have "Clementine feet" size 11, which makes finding shoes in my size that are comfortable and flattering, shall we say... challenging. I've been at the mercy of retailers to decide whether they carry anything over a size 10. Well, my work associates know I have found Nirvana - Zappos.com, as there are frequently boxes of shoes delivered to work that I try on, get immediate feedback, and ship back the rejects. Incredible selection in all styles, sizes, and widths, and I do mean ALL. Free shipping both ways, easiest return process I've ever seen, 24/7 customer service, and really, really fast delivery! On occasion, there have been some Saturday nights when online retail shoe therapy seemed like a fine idea (especially after a glass of wine or two). They shipped out on Sunday and I kid you not - in most cases arrived at work by Monday or Tuesday at the latest! How’s that for immediate gratification? Nearly all styles have customer reviews that are as helpful as the shoe description in deciding what to order, what to pass on, and what size to order. I've only purchased shoes, but Zappos has expanded into clothes, accessories, and other stuff as well, but their core product is shoes and LOTS of them. And yes, there is even a Zappos Canada version, just for you! Enjoy! "

Linda J., Aug 23, 2008

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