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A Happy Zappos Customer Says:

"Last year I ordered a pair of pink Cougar boots for my daughter and she wore them in the rain, snow, and mud for an entire year. When she tried them on last week, she said, "They're too small!" She really wanted another pair so she could play outside in the snow at school. I ordered another pair in the next size up on at 8:00 p.m. and by 7:00 p.m. this evening they were at our house! The only reason they didn't arrive earlier is that we're the last ones on the UPS route as the boots had been on the truck since 10:00 a.m. Thanks so much for such amazing service!"

Danielle B., Dec 29, 2007

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