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A Happy Zappos Customer Says:

"Last night around 8:40 pm EST, I ordered my 8th pair of shoes from Zappos - THIS week. Yes in one week I have ordered 8 pair of shoes. I love Zappos and have been buying my kids' shoes and my hard to find narrow sizes from you for a few years now. Your customer service, speedy shipping, and return/exchange policy make me come back again and again. I have truly come to rely on Zappos and really appreciate the no hassle returns which I have to use every now and then because of my hard to fit feet. Well Zappos really took me by surprise today when I came home at 1:45 for lunch and found my shoes waiting on my front porch. 17 HOURS!!!! WOW ZAPPOS, you have really outdone yourself. I hope you post my comments so that any prospective customer reading this who may have doubts about ordering will go ahead and do it. You are in good hands with Zappos! Thanks again Zappos for another great transaction. "

Kelly S., Aug 3, 2007

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