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A Happy Zappos Customer Says:

"I never send emails regarding orders online; however, I wanted you to know that I literally could not believe how fast these shoes were delivered to me. I ordered them on a Monday night around 7:30 CT and selected the free delivery (standard delivery) option. The next morning you sent me an email stating you were upgrading my shipping for free… then my son called me at work and said the shoes had arrived by 2:00 p.m. that day (the very next day - after an order placed the previous evening). I've got to tell you... that is service! Thank you soooo much. You made one boy very happy to go to basketball practice that day."

, Nov 18, 2008

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