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A Happy Zappos Customer Says:

"I just got a notice that the shoes I ordered would be sent free next day shipping. That is the kind of thing I love about Zappos!!! I always look to your site when I am in need of shoes. Even though I work in downtown San Francisco where shoes are abundant at department stores etc., it is just an easier experience to buy shoes on line from you then go to the store after work when I am tired! Your return policy is great and your selection is great. I love ordering on line because it is so simple and I can do it anytime. Your service is also not to be beat. Once I tried to buy a pair of shoes from a competitor and they never came! I asked them what happened and they said that they no longer had the shoes. They never informed me of this whatsoever during or after I ordered them on line. It was ridiculous. Never again will I shop with them but I will stick to Zappos because you guys make it easy and great for me!"

, Mar 12, 2007

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