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A Happy Zappos Customer Says:

"I ordered a pair of shoes Friday morning at about 12:30 am, and had them shipped overnight to a needy family as a gift. They were delivered at around 11:30am the same morning. Just wanted to tell you guys AWESOME, AWESOME, job. The family I sent them to was in need and I could not have asked for better service than what you guys gave me. All the other companies in the world could learn a few things from you guys about customer service. Once again I say, AWESOME, AWESOME job, well done. You will definitely get a lot of repeat business from me. Thank you. Sincerely, "

Donald G., Mar 19, 2009

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