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A Happy Zappos Customer Says:

"I just want to say thank you. I placed an order and within seconds had the confirmation e-mail. Then, a few minutes later, I get an e-mail that I now have "special priority shipping status" (added to the hot list as we say) without me even asking. I have been debating for WEEKS if I should get the shoes and I finally did. Thanks for making it easy for me. You guys really do have exceptional customer service. Thanks! Lauren"

Laren O, Feb 28, 2009

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