"Dear Team, You folks are wonderful!! I am disabled to the degree that I can no longer walk the malls and "Shop" as I use to. But I still adore shoes and looking good wherever I go. While I don't always keep all the shoes I order from Zappos, it gives me the opportunity to have the shoe store come to me! I am your biggest fan, and get stopped often with ladies asking me where I get my fabulous shoes. I tell them "ZAPPOS" with great enthusiasm, what I really like to promote is your customer service (Better than Disney) and how easy it is to shop and make returns if necessary. I would really love to one day meet the founder of your company, He's doing things right, please give him (or her) my best. "
Barb J, May 4, 2008
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