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A Happy Zappos Customer Says:

"Dear Zappos, You are wonderful! I just placed an order and wanted to use PayPal to get next day delivery. I need these items for some 'Christmas sharing' gifts for several needy children and need to receive them tomorrow (next day). During my order, I messed up and didn't select PayPal. Once the order was placed, I realized the error and called customer service. I spoke to a wonderful person, and he kindly upgraded my shipping to overnight. Not only was he willing to help me out, he was unbelievably cheerful and gracious. I've been a Zappos customer from time to time, but now you have my complete loyalty. And, I will share this experience with anyone I can. Thank you so very much. You all are GREAT! "

Carol, Dec 19, 2008

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