"Dear Zappos Customer Service: I wanted to let you know how thrilled I am with my new sandals I ordered from Zappos.com and what GREAT customer service you offer! I ordered my Ugg Layback sandals on Thursday afternoon and they arrived on Friday. Thank you so very much for upgrading my order to priority shipping - what a NICE surprise! These Ugg sandals are beautiful and truly the most comfortable shoes. I have been telling all of my friends about Zappos.com. This was my third or fourth order with Zappos.com and every time I have been completely satisfied. I love your website. Please keep doing what you are doing and you've got a customer for life! Thanks again! "
Elizabeth C., Apr 5, 2008
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