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A Happy Zappos Customer Says:

"OMG! I can't believe Zappos.com, my new, favorite online store period! Your customer service is phenomenal! I am blown away! I get to speak with live, intelligent, well informed reps, who...LOVE their jobs! Absolutely amazing! Zappos is the gold standard of customer service & I think that there are about 1,000,000,000+ other companies that would benefit from adopting your motto of "We are a customer service co. that just happens to sell shoes". Hot dog! I love, love, love your store, your site & best of all, the kick butt customer service that I always get! Thank you for the fantastic experiences, keep up the great work & know that this blissfully happy customer is spreading the love about Zappos.com to friends, family & the occasional stranger! It's so refreshing to have a wonderful experience with customer service reps who are GREAT! You guys are AWESOME! Warmest regards ~Kimberly H"

Kimberly H, May 2, 2007

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