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A Happy Zappos Customer Says:

"I was a marketing major in college... and I have to say, that you guys do a great job with service and convenience... As you know, service is the most important aspect of a business, especially with the internet allowing endless amounts of retailers to get a crack at our hard earned dollars. Your website is very functional, and has features that I wish other sites would have. Clearly your customer service is very good as evidenced by your quick e-mail responses and on time deliveries. So far, so good. Kudos! Thanks again. "

Chad S. S., Aug 1, 2007

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