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A Happy Zappos Customer Says:

"Hi, I just wanted to say thanks for the reminder that my Ugg sandals are one year old and still available at your store. While I don't need new ones of either of these, I LOVE the idea that you sent me the mail to let me know that you still had them in our sizes. I will be in the market for some Uggs for the holiday and I'll remember the great way you think of your customers, even after you have sold them their shoes. Thanks. "

Sharon C. , Jul 8, 2009

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