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A Happy Zappos Customer Says:

"I have to compliment you on your prompt, efficient service you provide. On 10/02/07 I ordered my granddaughter a pair of DC tennis shoes; put them on my credit card and had them sent to her address in another city. The very next day (the 3rd) they were delivered - no charge for delivery. They didn't fit so my daughter-in-law called, they sent her another pair in a larger size and they arrived today 10/4! My daughter-in-law has returned them today, but the efficiency that this happened is unbelievable. Thank you so much. No where do I know of this kind of service! I will recommend you to everyone I know. "

Marsha C, Sep 29, 2007

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