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A Happy Zappos Customer Says:

"Dear Gentle Persons at Zappos.com, First of all, thank you so very much for your generous gesture of shipping my clogs at a faster rate. I appreciate that very much. Waiting for my Zappos shoes is like waiting for Christmas...or for the Heinz Ketchup to come out of the bottle: ANTICIPATION. Also, I want you to know that I tell EVERYONE I know about Zappos.com. Many friends already shop with you ("Oh, my God, Sherlea...don't mention Zappos.com! I LOVE IT, and I always spend too much money there. But I can't help myself!). They love your store, too, and I can identify with the spending of too much money. By the way, even my orthopedic surgeon shops at Zappos (and wears Keen shoes). When I went to see her for my post-op visit (knee replacement surgery), I was wearing, for the first time, a pair of Keen shoes. She looked at my shoes and said, "What kind of shoes are those and where did you get them?" I started to answer, "They're Keen shoes, and I got them at this really cool website/store called Zappos.com...", and she said, "Zappos! I know, I know. I love to shop there. What is the name of the style of those shoes? I'm going to get some." And, one last thing: my massotherapist also shops at Zappos! Thank you SO MUCH for the most wonderful shopping experience, bar none. Zappos is the BEST store there is, from quality items to beyond excellent service. Well, I'd write more, but I know you have other things to do. And besides, I have to go shoe shopping! Yours sincerely "

Sherlea J.C., Jun 5, 2006

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