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A Happy Zappos Customer Says:

"Got this email from Zappos after placing an order: Good news! Although you originally ordered Standard (4 to 5 business days) shipping and handling, we have given your order special priority processing in our warehouse and are upgrading the shipping and delivery time frame for your order. Your order will ship out Monday, and be given a special priority shipping status so that you can receive your order even faster than we originally promised! Getting this kind of excellent service and and an upgrade in the shipping in today's economy is quite a nice surprise. Thanks -- you have made me a loyal customer that will definitely remember to check Zappos out the next time I need to order something online --which I do frequently (shop online that is). I placed an order "a long time ago" for something for my daughter and I see during placing this order that my account was saved in your records. Keep up the good work -- it will keep your customers 'loyal' to the MAX. A 'smiling' customer, "

Gary, Feb 13, 2009

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