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A Happy Zappos Customer Says:

"My order arrived yesterday, one day earlier than the expected delivery date. Your customer service was terrific. The shoes are beautiful and fit just fine. I learned about your site from a friend who gave me your web site info after I searched area department stores for shoes I could not find. I have already told another friend about your service. So, your "marketing strategy" about little marketing is doing just fine. Thank you for a great customer experience. "

Karen P., Aug 1, 2007

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