"OK, I thought that I was impressed with my first order from Zappos, but now I'm even more impressed with my second order from you guys! I ordered a pair of shoes LAST NIGHT - AND I'M WEARING THEM THIS MORNING AT 11:28! YOU GUYS ARE AWESOME! Also, when I confirmed my order by phone, the young man I spoke with reversed the one-day shipping charge. Could it get any better? I think this is going to be the beginning of a LONG, LONG, LONG RELATIONSHIP! THANK YOU! "
Sterlinda, Mar 24, 2008
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