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A Happy Zappos Customer Says:

"I never do this but I have also never run across a company that has the fantastic customer service that you all have. Every time I have called, whether it was to ask about a product, place an order or for a return, the representative has always been polite, MORE than helpful and gone above and beyond! This is every time, with different reps, so it is not just one great employee but the whole team (that's rare). I just wanted to let you all know how great you are. A lot of companies could learn from you guys! I will definitely recommend Zappos and will continue to be a costumer as well! Thank you! Sincerely, "

Sue H., Feb 5, 2007

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