"To Whom It May Concern: I have never shopped at Zappos before, but have been told by a few friends that it is great. I ordered a pair of shoes yesterday, and you had a 5.5! Which is amazing in and of itself. I really needed them for this weekend as I have a huge event I am teaching at, but I decided to settle on a pair I had because I couldn't do the express shipping. I received an email today that said my shipping had been upgraded and my shoes will be here today. So I wanted to say thank you!!! Shoes are such a small thing, but they can be like a power suit and now I'll have mine. I am thoroughly impressed by your company, the selection, and the service. I will be spreading the word to everyone I know. Thank You Again!!! "
Stephanie, Nov 7, 2008
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