"Hi. I wanted to take a moment to commend Zappos on their customer service. Unfortunately customer service is as not good as it was "back in the day." Kudos to you guys. Your customer service is superb! I hadn't heard of Zappos until I saw an episode of The Apprentice. I have a wide foot with a high instep; nice shoes are hard to find in my size.Your shoes fit perfectly. I used to be hesitant of ordering online because I'm not a person who likes shipping anything. You make returning products a breeze. My only regret is; I didn't hear of you sooner. An Extremely Satisfied Customer, "
LaDonna S., Mar 28, 2009
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