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A Happy Zappos Customer Says:

"I placed an order for 7 items on Sunday night, 3/30 and I have just received the shipment and it's only Tuesday!!! I have ordered from you before, but wanted to let you know how pleased I am, not only with how fast you ship orders, but how you package them. I have ordered from other retailers and the items are basically thrown in the box and get wrinkled or crushed in transit. I'll give you an example of a previous order I placed through a catalog. It was a nice leather coat. It came folded multiple places and when opened, was wrinkled to the point where a professional cleaner could not get the wrinkles and folds out. That coat is still hanging in my closet and has never been worn. I have never ordered from that company again. Your items are nicely folded, individually wrapped, and neatly packaged. Thank you for making this so easy."

, Apr 1, 2008

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