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A Happy Zappos Customer Says:

"I just finished reading your "Letter" to your customers and I am grinning from ear-to-ear! You wanted to know what customers think? Well, kudos on a great year and keep up the updates!! By letting me know how well you are doing, you are also letting me know that you'll be around for a long, long time!!!! You guys ROCK!! Sincerely, Shannon R. V."

Shannon V., Mar 18, 2006

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