"I actually was searching for a comment card of sorts on your website but didn't find anything. Your staff has been incredibly helpful and friendly in this whole shoe mix-up. From start to finish, your customer service representatives have made doing business with Zappos a delight. Even though there was a mix up, I never felt agitated or frustrated at all. Since I am in the military, stationed in Germany, it is a true blessing to find such a great company, like Zappos, that is easy and a joy to shop from. Thank you for all your patience and kindness!"
, Jan 29, 2007
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