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A Happy Zappos Customer Says:

"I just wanted to let you know this was the first time I ordered from Zappos. I loved the experience and told several people. I ordered Sunday and to my surprise, had the shoes by Tuesday. One of the pairs will not work for me, but trust me, you have a new customer. I will continue purchasing my shoes from Zappos and telling my friends. I am extremely sensitive to good customer service (drives my kids crazy) and truly appreciate when I receive outstanding customer service. To my delight, I caught the last 10 minutes of Oprah and saw your CEO on it. Looks like an awesome company to work for. THANK YOU! "

Faith H. , Oct 29, 2008

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