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A Happy Zappos Customer Says:

"Dear Zappos: I am thrilled to death on my first order/experience with you. I ordered a pair of shoes yesterday about 11am West Coast time and they arrived on my front porch in less than 24 hours. This was even though the invoice stated, “Standard Shipping” (3-5 days) at no charge. I did not pay extra for express shipping. This is the only time that I have had an upgraded to overnight shipping without a charge. With this kind of SERVICE - You are truly "The Best". Thank you, "

David, May 7, 2008

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