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A Happy Zappos Customer Says:

"I received an email from you on Saturday, 9/29 alerting me that a shoe I was hoping for was in stock. I immediately placed an order (was hoping for 2, but only 1 was left) and was thrilled that there was no shipping charge and delivery would be overnight (business days). I expected to receive the shoes Tuesday 10/2 and to my surprise I received an email stating they were shipped and my package was delivered today, Monday 10/1. I do a lot of internet shopping and have never experienced such awesome service! Thank you! This was my first Zappos order and I assure you it is the first of many. Hats off to all the employees that made this possible. Good job all!! "

Nanette H, Sep 29, 2007

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