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"Thanks for a quick and complete response! I've done business with Zappos for a long time, but never had an occasion to contact customer service. Many companies pay lip service to how well they respond to customers - Zappos lives up to those claims! Thanks again for your help and I'm looking forward to my NEXT pair of shoes from Zappos. I recommend you to all my friends and family. Regards, "
Judy H., Nov 16, 2007
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