"Awhile ago I had seen a segment on Dateline regarding Zappos. It was an impressive representation of the company's president, employees, and production. I make purchases for our household on-line at least 4 times a month. For the first time ever, I ordered from Zappos.com, I was looking for a particular shoe. Wow! The site was so easy to use, the item I was looking for was available, the shipping was free, and they arrived just a few days later. I just wanted to let you know what a happy customer you made in me. Thank you. You can be assured, I will be spreading the word to my friends and family. I really was impressed with the overall shopping and merchandise experience. Again, thank you. "
Connie, Jun 22, 2009
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