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A Happy Zappos Customer Says:

"You have won me over!!! I recently purchased a pair of Earth shoes. Within months, the whole sole ripped across the bottom. I called back just to see if anything could be done and, WOW to my amazement they offered to exchange my shoes. The order was made at 8pm and the shoes arrived the next day. That is SERVICE!!! Thanks to everyone at Zappos!!!!"

, Mar 26, 2007

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