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A Happy Zappos Customer Says:

"Hi, I just have to comment on the 2 pairs of athletic shoes I ordered for my son for school. First of all your web site is the only place with such a large selection of wide size boys shoes. I can always find something cool that my 6 year old will like. Secondly, I ordered them at close to 10pm Thursday night while I was getting ready to go to work. I went to work (night shift), came home and got just a few hours of sleep, walked out onto the front porch and wondered what the big box was - I haven't ordered anything lately. My little boy said, "Mom they're my new shoes!" I replied, "No bud, I ordered those late last night - I can only hope they'll be here by the first day of school which isn't likely because that is Monday." He said, "No mom I opened the box and it is them!" I want to THANK YOU for upgrading my shipping. I see you're in Kentucky. I would swear that someone got my order, sprinted into the warehouse to get the shoes, and threw them onto my front porch. I never got any order so fast in my life. I still can't comprehend how they were processed and driven or flown here and delivered so fast. Many companies out there offer some seriously poor service and so you should know this is- I believe- my second order with you and certainly not my last! I'm blown away, great job! Thanks Again, "

Debbie S., Aug 21, 2009

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