"I just wanted to let you know that you are by FAR one of the best retailers out there! I work in the customer service industry and I KNOW great customer service when I see it! The free shipping on returns and your fast delivery set you apart from your competitors! I also am SO happy that you offered free next day shipping yesterday when I placed my order! I had been trying to find a pair of Ugg boots for my mother for Christmas and they could not be found anymore when I went shopping at the mall! Thanks again, Zappos! Happy Holidays! -, Bow, NH"
Jessica C, Dec 23, 2008
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