"Zappos, I really cannot complain, that’s why you are the best. I tried ordering a shoe that you don’t carry on another website and it was the worst experience of my life, something that you guys have made so simple with one click. I wrote to them telling them how dissatisfied I was and guess what... they have not responded to me. Figures. Once again, thank you! "
Claudia, Nov 24, 2008
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