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A Happy Zappos Customer Says:

"I just wanted to write you about how satisfied I am with your company… this is about the fourth or fifth pair of shoes I've bought on Zappos.com and I must say I am VERY happy with my purchase (and purchasing experience) - yet again! Your prices are among the most competitive around (and I DO compare), you have a great selection, and the one YEAR long, no cost return policy allows me to try things like buy a pair of shoes from a brand I've never tried in a size I wasn't sure about (i.e. Dickies in a 11.5, not the 12s you sold out of) without any stress. And what do you know? They fit perfectly - better than 12s would have! AND they were here in only a couple of days! For cheaper than ANYWHERE else! Now I have comfy, stylish kicks (that they meet the “slip resistant” requirement) for work! Thanxs! Regards, "

Michael W., Apr 4, 2008

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