"We placed an order in October for men's Nike tennis shoes. This was our first experience ordering with Zappos. We selected standard mailing. When you confirmed our order, you let us know you were upgrading our order to over-night shipping at no charge to us so that we would have our shoes sooner. We got our shoes the very next day. We are thrilled with your service and your product and have recommended you to our friends. Just wanted to let you know about our great experience. Soon after receiving our shoes, we saw the Zappos owner on Oprah and were impressed with your company and your work ethic. In this day and age, it is refreshing and reassuring to see the old-fashion work ethic is alive and well. We will order again from Zappos. Thanks! "
Mike & Denise , Nov 5, 2008
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