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A Happy Zappos Customer Says:

"Thank you all so much. Zappos has such professional employees. You know, the shoes are always so great, but I have been thinking about this as I was talking to my neighbor about Zappos. It really is the kind, polite, professional courteous folks who for many corporations and the dollar was always the bottom line. They forget about manners and human decency...You all have not. I just hope that whoever owns Zappos knows just how special you all are. In my heart, it is because how you all communicate with us that keeps me loyal to Zappos. Send this to your owner/CEO/supervisor/stockholders? (Whomever.) Zappos employees could teach big corporations a thing or two with your exceptional employed individuals who really know how to treat people. It’s important, really. Kindest regards, "

Deb D, Jun 5, 2006

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