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A Happy Zappos Customer Says:

"I just had to write and thank you for your above average service. I have been waiting over three weeks for an order of the NYDJ to come in to a local up scale store. They never bothered to return my calls or even to let me know the order was arriving late. Their in store service was even worse, they acted as if I was annoying them with my presence in their store. I got sick of waiting and looked for the jeans online. I ordered them from you yesterday afternoon and they were on my doorstep this morning. I can't believe it! Thank you so much for your exceptional service. I will certainly be using it again in the future. "

Heidi B., Jan 15, 2009

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