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A Happy Zappos Customer Says:

"I just wanted to say Thank You! I ordered some boots for my son yesterday afternoon. I selected the free 3-5 day shipping. This morning I received an e-mail stating that Zappos had decided to upgrade my shipping at no cost. The boots arrived this afternoon... just about 24hrs after they were ordered! I have been doing quite a bit of on-line shopping this season and I am still waiting on items I purchased days before from other retailers to even ship. You guys rock! Thanks Zappos! "

Amy, Dec 3, 2008

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