"Dear Zappos, Your recent service to me was absolutely amazing. Thank you! I waited FOREVER through another company to receive boots I should have ordered through Zappos in the first place. I will never again shop at a department store or another shoe website for shoes that you have in stock. My 2 day order was shipped overnight, just to be nice! I received boots I had been waiting for the day after I ordered them from your website, and I can't thank you enough. It’s been extremely cold where I live, thus why I ordered boots. Now we have severe cold setting in, and your great service has allowed me to get my boots promptly, helping my walk to work is much more pleasant (now that I have my super warm boots!). With free returns, you can't go wrong, and your prices are completely fair. I also emailed a question that was answered in very good time via email. Thank you for your immediate delivery and fulfillment of my order! With Warmest Regards, "
Kari, Jan 29, 2007
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