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A Happy Zappos Customer Says:

"I have buying and viewing your site for probably as long as you have been on. I LOVE ZAPPOS. Keep up the GREAT WORK. I would also like to tell you that Zappos hasn't forgotten what "CUSTOMER SERVICE" is all about like the majority of other retailers I have dealt. I am serious about that. Most people today have what we generally call an "attitude problem" and when you try to talk to them about ANYTHING they just don't have the "TIME" to give you, the customer what is due. They seem to have the attitude t hat it’s just a "tough world" and if you "don't like what they say or do" who cares. Zappos, for as long as I have been using your site, and purchasing shoes from you. Has NEVER BEEN THAT WAY. You people at Zappos need to show other retailers what "CUSTOMER SERVICE" IS ALL ABOUT. And I am talking about supposed "high end" retailers websites. Thank you, Mrs. "

Carol J.B., Nov 8, 2006

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