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A Happy Zappos Customer Says:

"As a Customer Experience Manager... just thought I'd provide a little feedback. Zappos.com rocks! I've told all of my friends about you. I ordered my boots late in the afternoon and still received them the next day. I loved them. This was my first shoe purchase online and the entire process exceeded my expectations. Thanks and keep up the great work. "

Melissa Y., Nov 16, 2007

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