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A Happy Zappos Customer Says:

"Thank you for your email. I would like to respond by saying that I have so appreciated your wonderful service that I have, indeed, begun to spread the word to my friends. Your commitment to excellence is evident and sets you apart from many other stores. I hope you will spread this email news to your employees. We all need to hear when we are doing something right. Thank you for all of your efforts, "

Paula D., Mar 21, 2007

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