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A Happy Zappos Customer Says:

"Dear Zappos Customer Service, I just wanted to take a moment to thank you for the wonderful customer service you provide your clientele. I recently purchased a pair of boots from you and even though they didn't fit and I had to return them, I am so happy about how your company handled the entire process. You were attentive to my concerns and thorough in your responses to my questions. Your customer service team is helpful, prompt, and reliable and I will definitely shop from Zappos again in the future. Thank you for making my online shopping experience a positive one. Keep up the good work! Regards, "

Laura B., Nov 19, 2007

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