"You guys are great! I have boxed the shoes up and included the tags in a zip lock. Thank you for such good customer service. I am a customer service freak. I once got a letter praising the way my employees handled customer service. The customer said we were better than Nordstrom’s. I showed everyone that letter and was very proud of my team. Today to be the best in customer service the customer would have to compare me to Zappos. Nordstrom’s can't hold a candle to you. "
Larry S., Aug 3, 2007
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