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A Happy Zappos Customer Says:

"Dear Zappos, First of all, "Thank you!" in advance for your excellent customer service. Looking forward to receiving my white, canvas Jack Purcell's soon (white leather also on order) and, finances permitting, I'll be ordering more pairs of these and other shoes from you in the future. Confession: Found the Jack Purcell's at a department store here in San Francisco but when told that my size (13) would have to be ordered, and I replied that I could get them faster from Zappos, the salesman could only reply, "Yeah, I know." Thanks again. Cheers."

, Aug 6, 2008

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