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A Happy Zappos Customer Says:

"Dear Zappos, I ordered my daughter's Uggs on-line last night around 9:30 P.M. The site said you had "next day delivery", but considering the order was placed in the evening, I assumed it would be processed the next day-Wednesday. Considering that the following day would be Thanksgiving and Friday being the biggest shopping day of the year, I told my daughter we would probably receive them on Monday. Well to my amazement, the boots were delivered by noon on Wednesday. 15 hours after we ordered them! I don't know how you do it but keep up the good work. I am sure to tell all my friends. Thanks so much. Eileen A. and Daughter Jenny "

Eileen A. & Jenny, Nov 23, 2007

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